Terms and Conditions

3. Your account

• One account per person, household, device and payment method.
• Keep your details accurate and your password private. You are responsible for all activity on your account.
• We may suspend or close accounts for fraud, collusion, multiple accounts, abuse of promotions, or where required by law.

4. Betting rules

• Acceptance: a bet is accepted only when it appears in My Bets with a bet reference. We may refuse any bet, in whole or in part.
• Prices: bets are settled at the price shown when accepted. If the price changes before confirmation you will be asked to accept the new price.
• Palpable errors: bets struck at an obviously incorrect price or after the event has started will be settled at the correct price or voided.
• Non-runners: single stakes on non-runners are returned. In multiples the leg is treated as void and the bet continues on the remaining selections.
• Rule 4 deductions: when a horse is withdrawn and a new market is not formed, deductions are applied to winnings according to the Tattersalls Rule 4 scale.
• Dead heats: stakes are divided by the number of runners in the dead heat and settled at full odds.
• Each way: each way bets are two bets — win and place. Place terms are shown on each race.
• Best Odds Guaranteed: where offered, if the starting price is bigger than the price you took, eligible bets are paid at the starting price.
• Void bets: if a race is abandoned or declared void, stakes are returned.

5. Settlement

Bets are settled on the official result declared at the time of the "weigh-in" (or equivalent). Subsequent disqualifications or amendments do not affect settlement. Maximum winnings per customer per day are shown in the betting rules on the site.

6. Deposits and withdrawals

All balances are in pounds sterling (GBP). Withdrawals are paid to a verified payment method in your name and may require further checks under our AML Policy.

7. Limitation of liability

We are not liable for losses caused by technical failures beyond our reasonable control, incorrect information entered by you, or unauthorised use of your account where you have not kept your login details secure. Nothing in these terms limits liability that cannot be limited by law.

8. Complaints

See our Complaints Procedure. Contact us through Live Support, available 24/7.

9. Governing law

These terms are governed by the laws of England and Wales.