Privacy Policy

Who we are

SCGO Limited, trading as BETRACES, is the data controller for personal data collected through this website.

What we collect

Identity, contact details, date of birth, address, verification documents, payment details, betting and account activity, chat messages with Live Support, and device and connection information.

Why we collect it

• To provide your account and settle bets (contract)
• To meet legal obligations: age and identity verification, anti-money laundering and social responsibility (legal obligation)
• To keep accounts secure and prevent fraud (legitimate interests)
• To send marketing, only where you have agreed (consent)

Sharing

You can request access, rectification, erasure, restriction, portability, or object to processing. Contact us through Live Support, available 24/7.

Retention

Account, verification and transaction records are kept for at least 5 years after your account closes, as required by anti-money laundering law. Marketing preferences are kept until you change them.